Your business needs a website, but you don't know where to start. Should you use a website builder? Hire a developer? What will it cost? How long will it take? Here's the complete guide to getting a website that actually works for your business—from planning to launch and beyond.
What you'll learn:
- The 3 main ways to get a website (and which is right for you)
- Step-by-step website planning process that saves time and money
- Real cost breakdowns: DIY vs Professional vs Agency
- Website development timeline: from concept to launch
- Essential features every business website needs
- How to choose the right web developer or agency
- Website launch checklist and post-launch maintenance
- Common mistakes that cost businesses thousands
The Website Reality: 97% of consumers search online for local businesses, but 36% of small businesses still don't have a website. Meanwhile, businesses with websites see 2.5x more leads and 3x higher revenue growth. Let's get you online the right way.
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3 Ways to Get a Website: Which is Right for You?
There are three main paths to getting a website, each with different costs, timelines, and outcomes. Understanding these options helps you make the right choice for your business.
Website Creation Options:
- DIY Website Builders (Wix, Squarespace, WordPress.com) - $0-50/month, 1-2 weeks, limited customization
- Freelancer/Developer (Fiverr, Upwork, local developers) - $500-5,000, 2-8 weeks, variable quality
- Professional Agency (Full-service web development) - $3,000-25,000, 4-12 weeks, guaranteed results
Best for: Simple businesses, personal brands, tight budgets, quick launches
- Cost: $0-50/month + domain ($15/year)
- Timeline: 1-2 weeks
- Pros: Cheap, fast, easy to update, templates available
- Cons: Limited customization, generic look, poor SEO, slow loading, limited functionality
- Platforms: Wix, Squarespace, WordPress.com, Weebly, GoDaddy Website Builder
Real example: A local bakery used Wix for $20/month. Their site looked generic, loaded slowly, and ranked poorly on Google. After 6 months, they switched to a custom website and saw 300% more online orders.
Best for: Small businesses, specific needs, moderate budgets, technical requirements
- Cost: $500-5,000 one-time + hosting ($10-50/month)
- Timeline: 2-8 weeks
- Pros: Custom design, better SEO, faster loading, more features
- Cons: Quality varies, communication challenges, limited support, potential delays
- Where to find: Fiverr, Upwork, local developers, referrals
Success story: A restaurant hired a freelancer for $2,500. The site looked great but had no mobile optimization. They lost 60% of potential customers and had to rebuild for another $3,000.
Best for: Growing businesses, complex needs, maximum ROI, long-term success
- Cost: $3,000-25,000 one-time + hosting ($50-200/month)
- Timeline: 4-12 weeks
- Pros: Professional design, guaranteed results, ongoing support, SEO optimization, mobile-first
- Cons: Higher upfront cost, longer timeline
- What you get: Custom design, fast loading, mobile optimization, SEO setup, analytics, maintenance
Case study: A law firm invested $8,000 in a professional website. Within 6 months, they generated $45,000 in new business from the website alone—563% ROI.
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Step-by-Step Website Planning Process
Before you start building, proper planning saves time, money, and headaches. Here's the proven process we use for every website project:
- Define Your Goals - What do you want the website to accomplish? (Generate leads, sell products, build credibility, provide information)
- Identify Your Audience - Who are your ideal customers? What do they need? How do they search online?
- Research Competitors - What do successful competitors do well? What gaps can you fill?
- Plan Your Content - What pages do you need? What information should each page contain?
- Choose Your Features - Contact forms, online booking, e-commerce, blog, customer portal?
- Set Your Budget - How much can you invest? Remember: cheap websites often cost more in the long run
- Create a Timeline - When do you need it live? Factor in content creation, reviews, and testing
Website Planning Checklist:
- ✓ Business goals and website objectives defined
- ✓ Target audience and customer personas identified
- ✓ Competitor analysis completed
- ✓ Site structure and page list created
- ✓ Content requirements documented
- ✓ Feature requirements listed
- ✓ Budget range established
- ✓ Launch timeline set
- ✓ Success metrics defined
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Essential Features Every Business Website Needs
Not all websites are created equal. These features separate professional websites from amateur ones:
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Website Cost Breakdown: What You'll Actually Pay
Website costs vary dramatically based on complexity, features, and who builds it. Here's what you can expect to pay:
Website Cost Ranges (2025):
- DIY Website Builder: $0-50/month + domain ($15/year)
- Simple Business Website: $1,000-3,000 (freelancer) or $3,000-8,000 (agency)
- E-commerce Website: $3,000-15,000 (depends on products and features)
- Custom Business Website: $5,000-25,000 (full-service agency)
- Enterprise Website: $25,000+ (large businesses, complex needs)
Hidden costs to consider: Domain ($15/year), hosting ($10-200/month), SSL certificate ($50-200/year), maintenance ($100-500/month), content updates ($50-150/hour), SEO optimization ($500-2,000/month).
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Website Development Timeline: What to Expect
Understanding the timeline helps set proper expectations and plan your business activities:
- Week 1: Planning & Discovery - Goals, audience, content, features, design preferences
- Week 2: Design & Wireframes - Visual mockups, layout, user experience planning
- Week 3-4: Development - Building the website, coding, functionality implementation
- Week 5: Content & Testing - Adding content, testing functionality, bug fixes
- Week 6: Launch & Training - Going live, staff training, final optimizations
Rush projects: Need it faster? Rush fees typically add 25-50% to the cost, but some agencies can deliver in 2-3 weeks for urgent needs.
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How to Choose the Right Web Developer or Agency
The right choice can make or break your website success. Here's how to find the perfect match:
Red flags to avoid: Developers who promise unrealistic timelines, won't provide references, use outdated technology, or can't explain their process clearly.
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Website Launch Checklist: Don't Miss These Steps
Launching a website involves more than just going live. This checklist ensures nothing important gets missed:
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Post-Launch: Website Maintenance and Growth
Your website isn't a 'set it and forget it' project. Ongoing maintenance and optimization drive continued success:
- Regular updates - Keep software current for security and performance
- Content updates - Fresh content keeps visitors engaged and helps SEO
- Performance monitoring - Track loading speeds and fix issues quickly
- Security updates - Protect against hackers and malware
- Analytics review - Understand visitor behavior and optimize accordingly
- SEO optimization - Improve search rankings and organic traffic
- Backup management - Regular backups prevent data loss
- Mobile optimization - Ensure perfect mobile experience
Maintenance costs: Expect $100-500/month for professional maintenance, or $1,000-3,000 annually for comprehensive website management.
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Common Website Mistakes That Cost Businesses Thousands
Avoid these expensive mistakes that hurt your business and require costly fixes:
Costly Website Mistakes:
- No mobile optimization - Lose 60% of potential customers
- Slow loading speed - 40% abandon sites that take 3+ seconds
- Poor SEO setup - Invisible to Google searches
- No contact information - Miss 70% of inquiries
- Generic template design - Looks unprofessional, loses trust
- No analytics tracking - Can't measure or improve performance
- Outdated content - Hurts credibility and SEO
- No security measures - Vulnerable to attacks and data loss
Real cost example: A restaurant's website had no mobile optimization. They lost $15,000 in monthly online orders before fixing it. The fix cost $3,000—but they could have avoided the loss entirely with proper planning.
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DIY vs Professional: When to Choose Each
The choice between DIY and professional development depends on your specific situation:
Choose DIY Website Builder When:
- Budget is under $500 total
- Simple business with basic needs
- You have time to learn and maintain
- Template design is acceptable
- Basic SEO is sufficient
- You're comfortable with technology
- Timeline is flexible
Choose Professional Development When:
- You need custom design and functionality
- SEO and search rankings matter
- Mobile optimization is critical
- You want guaranteed results
- Time is valuable (focus on your business)
- You need ongoing support
- Professional appearance is important
- You want to avoid technical headaches
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Website ROI: How to Measure Success
A good website pays for itself through increased business. Here's how to track and measure your website's return on investment:
- Lead generation - Track contact form submissions and phone calls
- Sales attribution - Connect website visitors to actual sales
- Traffic growth - Monitor visitor numbers and sources
- Search rankings - Track keyword positions in Google
- Conversion rates - Measure visitors who take desired actions
- Customer acquisition cost - Compare website leads to other marketing
- Revenue per visitor - Calculate average value per website visitor
ROI example: A consulting firm invested $8,000 in a professional website. In the first year, it generated $45,000 in new business—a 463% return on investment. The website paid for itself in 2 months.
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Your Next Steps: From Planning to Launch
Ready to get your website? Here's your action plan:
- Today: Complete the website planning checklist above
- This week: Research 3-5 developers or agencies, review portfolios
- Next week: Get quotes and proposals, ask detailed questions
- Week 3: Choose your developer, sign contract, start project
- Month 2: Review designs, provide feedback, test functionality
- Month 3: Launch website, train staff, start marketing
- Ongoing: Monitor performance, update content, optimize for growth
Questions to Ask Potential Developers:
- Can you show me examples of similar businesses you've worked with?
- What's included in your pricing? Any hidden costs?
- How do you handle SEO and mobile optimization?
- What happens after launch? Do you provide ongoing support?
- How do you handle content updates and changes?
- What's your process for testing and quality assurance?
- Can you provide references from recent clients?
- What happens if the project takes longer than expected?
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Ready to Get Your Professional Website?
You now understand the complete process of getting a website that works for your business. The choice is yours: DIY for basic needs, or professional development for guaranteed results and maximum ROI.
Get Your Professional Website in 4-6 Weeks
Stop losing customers to competitors with better websites. We've built 100+ websites that generate real business results—from simple business sites to complex e-commerce platforms. Our websites load fast, rank well on Google, and convert visitors into customers. Get your custom proposal in 24 hours and see why businesses choose us over DIY builders and freelancers.
Get Your Website ProposalWhat you get with us: Custom design that reflects your brand, mobile-first optimization, SEO setup, fast loading speeds, ongoing support, and guaranteed results. We handle the technical complexity so you can focus on your business.
Visit theplum.us/contact today and let's discuss your website needs. Get your custom proposal in 24 hours, and launch your professional website in 4-6 weeks. Stop losing customers to competitors. Start winning with a website that works.
💼 Small Businesses: Professional websites from $3,000 | 🏪 E-commerce: Online stores that convert visitors to customers | 🏢 Enterprises: Scalable solutions for growing businesses | 📱 Mobile-First: Perfect experience on all devices | Your business deserves a website that works.